Your payout account

Your payout account is the account you hold with the payout provider Razviel uses for the Program. Your Commissions are paid into it. You open and maintain it yourself, under the payout provider's own terms.

Set up your payout account

1. Open Affiliate Program from the account menu.
2. Go to Payout Configuration.
3. Follow the link to the payout provider's own onboarding, and complete its identity, business and banking steps.

You can take part as an individual or as a company. The payout provider asks for different details for each.

Razviel asks you to set up your payout account once you have a payable balance at the minimum payout. Until then, there is nothing to set up. The verification happens with the payout provider: Razviel does not collect your identity documents or your bank details.

Keeping it in order

You are responsible for your payout account, for completing the payout provider's verification, and for keeping your details accurate and current. The account is yours, and Razviel is not a party to it.

Razviel may change the payout provider going forward, with notice. If it does, you complete the new provider's onboarding. A change of provider does not alter any Commission already accrued.

When a payout is paid

A payout counts as paid when the amount is credited to your payout account. Withdrawal, withdrawal and conversion costs, and your own bank's timing are on your side and are borne by you.

When a payout fails

If a payout cannot be completed, Payout Configuration shows the state of your account and the reason, with a link to correct it at the payout provider. The correction happens there, not in Razviel.

• The Commission is not lost. The amount returns to your payable balance and is included in the next monthly payout.
• An unfinished account is not a failure. If you started the payout provider's onboarding and did not finish, there is simply no payout to attempt. Your balance is not lost, and it waits until the account is ready.
• Account issues are between you and the payout provider. A payout held or returned because of incorrect or outdated details, or a pending verification, is resolved directly with the payout provider. Razviel may help, but is not obliged to.

While a matter on your side is pending, no Commission falls due out of cycle. The amount is paid once the matter is resolved and your account is active.

If your country is not supported

If the payout provider does not support your jurisdiction, no payout is made until you have a supported payout account. Your balance is not lost while you wait.