Ask Razviel

Ask Razviel lets you ask about your own support operation in plain language, from the screens where you read it. Type a question, and the answer opens right there, as a conversation you can continue.

Where to find it

The field sits at the top of four screens, in front of the glowing orb:

• Pulse — "Ask Razviel to analyze or act…".
• Signal — at the top of Mission Control.
• Fleet — "Ask Razviel about your team…".
• Intelligence — at the top of the screen. Each Intelligence canvas also has its own field at the bottom, to ask about what you are looking at.

It is the same assistant on every screen.

Ask a question

1. Select the field and type your question, for example about a figure you are looking at.
2. Read the answer as it opens below the field.
3. Keep asking in the same conversation, or close it when you are done.

What it answers about

Ask Razviel answers about the workspace you are in: your store's support, and nothing from another workspace or another brand. For questions about how to use Razviel itself, such as your account, billing or setup, open Support from the account menu.

When your operation is not running

• Before your operation starts, there is nothing to analyze yet. The answer points you to the next step of your setup.
• While your account is frozen, the answer points you to reactivating your account instead of analyzing data.