Updates

Updates is where Razviel's notices about your account arrive: where your setup stands, your trial, your plan, and anything Razviel needs you to know. It opens as a panel from the account menu, over the screen you are on.

Open Updates

1. Open the account menu, at the top of your dashboard.
2. Select Updates. A badge next to it shows how many notices you have not read.

The panel opens from the side. Close it with the close button, or by selecting outside it.

What a notice shows

Each notice has:

• an icon and its category;
• a title and a short message;
• an action button, when there is something to do, such as finishing your setup or choosing your plan.

When you have read everything, the panel says All Caught Up.

What you receive, as your account moves on

The notices follow the state of your account:

• While you set up, how far your setup has come.
• When setup is done, a notice to choose your plan.
• While your team is prepared, how many Human Nodes are on their way.
• During your trial, your operation's notices, and a countdown near the end of it.
• When your account is frozen, a notice with the date it was frozen.
• When you reactivate, how your team's preparation is going, and confirmation that your history is intact.

Notices that ask for your attention

Two kinds of notice come from Razviel directly:

Security incident

If an incident affects data Razviel processes for your brand, you receive a notice with what happened: its nature, the kinds of data affected, its approximate scope, its likely consequences and the measures taken or proposed. An email is sent at the same time. The notice stays until you select Acknowledge, and your acknowledgment is recorded.

Privacy request received

If one of your customers writes to Razviel directly about their personal data, Razviel directs them to you and you receive a notice with the right they asked for and the date. Select Register request to record it in your privacy requests.

Dismiss a notice

You can dismiss a notice you no longer need. A notice that asks for acknowledgment cannot be dismissed until you acknowledge it.