The whole customer experience.
Inside your store.
Orders, answers, products and checkout in one place. AI agents reply around the clock.
One panel your customers open from any page of your store, with their orders, answers, products and checkout. AI agents reply around the clock, and order changes go through in seconds.
Arriving Thursday
Arriving ThursdayMore sales. More time.
A premium experience, every time.
Haven isn’t a chat bubble. Your customers explore products, buy, change orders and get answers in one place inside your store, around the clock. You sell more, your team gets its hours back, and every customer feels taken care of.
You sell more, your team gets its hours back, and every customer feels taken care of.
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01 · Revenue
More sales.
Your customer explores the product right inside Haven. Every question answered, a recommendation with the why, checkout in one tap.
- Asks what fits them
- Gets two options and a favorite
- Opens the full product page
- Buy now, straight to checkout
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02 · Time
Fewer tickets.
Your customer does it on their own: changes the address, tracks, returns, claims a warranty. Fewer tickets reach support, and far fewer need a person.
- Opens the order
- Changes the address in Shopify
- Finds the other 20 things to do
- Nothing lands in your queue
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03 · Experience
Premium, every time.
The whole interface knows who’s asking: their orders, their conversations, their account, in your brand. And an answer at any hour.
- Greets them by name, with their order
- Every conversation in one place
- Their account, one tap away
- An answer at 2 a.m.
- More sales.Revenue
- Fewer tickets.Time
- Premium, every time.Experience
Your customer has seven places to go today.
Haven is one.
A chat that only chats. A help center that can’t see the order. A tracking page, an account page, a contact form, a thread of emails, and an app for every return, reward and subscription. Haven brings them into one place that already knows who’s asking.
Haven brings them into one place that already knows who’s asking.
Haven One place, already knows who’s asking
Five tabs.
Everything they came for.
When it takes a person,
a person joins. Same chat.
An AI agent answers around the clock. When a case needs judgment, it first checks everything it can, then your dedicated Human Node joins the same conversation, by name, already knowing the whole case. No new ticket, nothing in your team’s inbox, one subscription.
When a case needs judgment, your dedicated Human Node joins the same conversation, already knowing the whole case.
- Request60 × Barrier Repair Cream, 15 mlHaven
- StockIn stock · ready in Austin, TXShopify
- Address18 Alderwick Row, Apt 3 · confirmedShopify
- DeliveryArrives Oct 16–20 · before Nov 14Shopify
- History6 orders · a regularLens
- PolicyLarge orders · up to 10% off · a person confirmsPolicy Gate
Maya is getting married on Nov 14 and wants 60 Barrier Repair Creams, 15 ml, as favors. All in stock, shipping to her address and arriving in time. Orders this size can get up to 10% off, which a person confirms.
- AI agentsaround the clock
- Human NodeMon–Fri, 9–5 ET
- Subscriptionone, for both
Change it before it ships.
No ticket, no wait.
Your customer changes the address, swaps a size, removes an item or cancels, and it happens in Shopify in seconds, until the cutoff you set and only for the changes you allow.
The change goes through in Shopify in seconds, until the cutoff you set.
- Change addressuntil it ships
- Swap a size or colorpays the difference
- Remove an itemuntil it ships
- Cancel orderwithin your cutoff
- Every scan, every changelive from Shopify
Before it ships
- Change addressuntil it ships
- Swap a size or colorpays the difference
- Remove an itemuntil it ships
- Cancel orderwithin your cutoff
- Every scan, every changelive from Shopify
The questions that stop a sale,
answered where the sale happens.
The delivery date and the stock show up on the product before anyone asks, with the rating when your reviews app provides one. The cart says why a code didn’t apply. And when someone isn’t sure, an AI agent recommends what fits and says why.
The delivery date and the stock show up on the product before anyone asks.
- Arrives Oct 14–19per shipping option
- Only 3 leftlive stock
- Subscribe · save 10%your selling plans
- Why it could be right for youAI recommendation
- Saved listsper store account
On the product, in the cart
- Arrives Oct 14–19per shipping option
- Only 3 leftlive stock
- Subscribe · save 10%your selling plans
- Why it could be right for youAI recommendation
- Saved listsper store account
Support that sells.
And Mint counts what it sold.
An AI agent recommends what fits and says why. Your customer saves it to a list or taps Buy now, and checkout opens with just that item. When the conversation ends in an order, Mint counts it as an assisted sale.
When the conversation ends in an order, Mint counts it as an assisted sale.
- Started inHaven · chat with Sarah
- Orderafter the conversation
- Counted asGenerated Revenue
Everything your customer looks for.
Already here.
Tracking, returns, rewards, subscriptions, warranty and your help center, one tap from the order they belong to. Your customer stops searching, and an AI agent answers around the clock.
Tracking, returns and rewards, one tap from the order. An AI agent answers around the clock.
- ↗Returns
- ↗Rewards
- ↗Subscriptions
- ↗Warranty
- ↗Pay later
- ↗Reviews
- ↗Returns
- ↗Rewards
- ↗Subscriptions
- ↗Warranty
- ↗Pay later
- ↗Reviews
One thing at a time.
The bubble says one fact, once, then steps back. Every screen opens with one headline and one main action. Everything else is a tap away. Your customer never has to look for the answer.
The bubble says one fact, once, then steps back.
- Arriving Thursdaybubble · once per fact
- Maya, your order should arrive Thursday.Home · one headline
- No orders yet.empty state · one line
Arriving ThursdayArriving Thursday- Arriving Thursdaybubble · once per fact
- Maya, your order should arrive Thursday.Home
- No orders yet.empty state
It looks like your store,
because it is your store.
Your fonts, your colors, your light or dark. It speaks the language of the page your customer chose and shows prices in the currency of the order. Your customer sees your brand. Haven appears only as a discreet signature at the bottom.
Your fonts, your colors, your light or dark.
Nothing to design.
It fits your store on its own.
It comes on with your Razviel setup and picks up your fonts, colors and theme, the language of the page and the currency of the order.
It comes on with your setup and picks up your fonts, colors and theme.
- Orders, scans, refunds, products, cartsstraight from Shopify
- Returns, subscriptions, rewards, pay lateryour app’s portal
- Loads after your page appearsyour pages stay fast
- One account per storeyour customers stay yours
- Orders, scans, refunds, products, cartsShopify
- Returns, subscriptions, rewards, pay lateryour app’s portal
- Loads after your page appearspages stay fast
- One account per storecustomers stay yours
10% Mandelic Resurface$44
